Lead #990

×× .divi-life-custom-close { opacity: .6; cursor: pointer; -webkit-transition: opacity 0.3s ease-in-out; -moz-transition: opacity 0.3s ease-in-out; -ms-transition: opacity 0.3s ease-in-out; -o-transition: opacity 0.3s ease-in-out; transition: opacity 0.3s ease-in-out; position: absolute; right: 15px; top: 10px; } .divi-life-custom-close:hover { opacity: 1; × .divi-life-custom-close { opacity: .6; cursor: pointer; -webkit-transition: opacity 0.3s ease-in-out; -moz-transition: opacity 0.3s ease-in-out; -ms-transition: opacity 0.3s ease-in-out; -o-transition: opacity 0.3s ease-in-out; transition: opacity 0.3s ease-in-out; position: absolute; right: 15px; top: 10px; } .divi-life-custom-close:hover { opacity: 1; OXTED CHIROPRACTIC CLINICPATIENT PRIVACY POLICYIntroductionWelcome to the Oxted Chiropractic Clinic’s privacy notice. The Oxted Chiropractic Clinic respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you become a patient of this clinic (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. Important information and who we arePurpose of this privacy noticeThis privacy notice aims to give you information on how Oxted Chiropractic Clinic collects and processes your personal data during and after your time as a patient. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. ControllerThe Oxted Chiropractic Clinic is the controller and responsible for your personal data (collectively referred to as "Oxted Chiropractic Clinic", "we", "us" or "our" in this privacy notice).The Oxted Chiropractic Clinic operates the website: info@oxtedchiropractic.co.ukWe have appointed a Data Privacy Manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the Data Privacy Manager using the details set out below. Contact detailsName: Oxted Chiropractic ClinicName or title of Data Privacy Manager: Candice WilksEmail address: info@oxtedchiropractic.co.ukTelephone number: 07310867904ComplaintsYou have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. Changes to the privacy notice and your duty to inform us of changesThis privacy notice was created in May 2021.It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.The data we collect about youPersonal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:Identity Data includes title, first name, last name, date of birth and gender.Contact Data includes email address, home address, billing address and telephone numbers.Special Category Data includes information about your health and past medical historyFinancial Data includes payment card details.Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.How is your personal data collected?We use different methods to collect data from and about you including through:Direct interactions. You may give us your Identity, Contact, Special Category and Financial Data when you become a patient. Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below: Referrers: who may provide us with Special Category data to facilitate your treatment with us.Insurance Companies.How we use your personal dataWe will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:Where we need to perform the contract we are about to enter into or have entered into with you.Performance of contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. Where we need to comply with a legal or regulatory obligation.Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.Purposes for which we will use your personal dataPerformance of our contract with you To register you as a new patient or take steps to register you as a new patient.To comply with our obligations under our contract, namely to provide you with the necessary treatment. Legitimate interestsWe rely on the legitimate interest basis to process your data in the following circumstances: To collect and recover money owed to us.Legal or regulatory obligation We also rely on the legal or regulatory obligation ground to process your data in some circumstances. This means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.Condition under which we process your special category dataTo process your special category we rely on the contractual ground and also the special condition which allows health professionals to process the data for the purposes of preventative or occupational medicine, and the provisions of health care treatment. Please contact us if you would like more details about the specific legal ground we are relying on to process your personal data.MarketingWe strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. If you would like to receive marketing from us we ask for your express consent. Change of purpose We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.Disclosures of your personal dataWe may have to share your personal data with the parties set out below for the purposes set out in paragraph 4 above.External Third Parties:Professional healthcare practitioners including to facilitate a referral to a specialist or for imaging, to keep your GP informed and any locum chiropractors working for us to facilitate your continued treatment. We will always seek your prior verbal approval before doing this.Service providers based in UK who provide IT and system administration services.Professional advisers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances. Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.International transfersWe do not transfer your personal data outside the European Economic Area (EEA).Data securityWe have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.Data retentionHow long will you use my personal data for?We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer). Once this time period has lapsed, we will destroy all the records that identify you, from our systems.Your legal rightsUnder certain circumstances, you have rights under data protection laws in relation to your personal data. Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.ii.Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.iii.Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. iv.Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.v.Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.vi.Request the transfer of your personal information to another party. vii.Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.If you want to exercise any of the above rights, please contact Data Privacy Manager in writing.No fee usually requiredYou will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.What we may need from youWe may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.Time limit to respondWe try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. 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×× .divi-life-custom-close { opacity: .6; cursor: pointer; -webkit-transition: opacity 0.3s ease-in-out; -moz-transition: opacity 0.3s ease-in-out; -ms-transition: opacity 0.3s ease-in-out; -o-transition: opacity 0.3s ease-in-out; transition: opacity 0.3s ease-in-out; position: absolute; right: 15px; top: 10px; } .divi-life-custom-close:hover { opacity: 1; × .divi-life-custom-close { opacity: .6; cursor: pointer; -webkit-transition: opacity 0.3s ease-in-out; -moz-transition: opacity 0.3s ease-in-out; -ms-transition: opacity 0.3s ease-in-out; -o-transition: opacity 0.3s ease-in-out; transition: opacity 0.3s ease-in-out; position: absolute; right: 15px; top: 10px; } .divi-life-custom-close:hover { opacity: 1; OXTED CHIROPRACTIC CLINICPATIENT PRIVACY POLICYIntroductionWelcome to the Oxted Chiropractic Clinic’s privacy notice. The Oxted Chiropractic Clinic respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you become a patient of this clinic (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. Important information and who we arePurpose of this privacy noticeThis privacy notice aims to give you information on how Oxted Chiropractic Clinic collects and processes your personal data during and after your time as a patient. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. ControllerThe Oxted Chiropractic Clinic is the controller and responsible for your personal data (collectively referred to as “Oxted Chiropractic Clinic”, “we”, “us” or “our” in this privacy notice).The Oxted Chiropractic Clinic operates the website: info@oxtedchiropractic.co.ukWe have appointed a Data Privacy Manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the Data Privacy Manager using the details set out below. Contact detailsName: Oxted Chiropractic ClinicName or title of Data Privacy Manager: Candice WilksEmail address: info@oxtedchiropractic.co.ukTelephone number: 07310867904ComplaintsYou have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. Changes to the privacy notice and your duty to inform us of changesThis privacy notice was created in May 2021.It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.The data we collect about youPersonal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:Identity Data includes title, first name, last name, date of birth and gender.Contact Data includes email address, home address, billing address and telephone numbers.Special Category Data includes information about your health and past medical historyFinancial Data includes payment card details.Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.How is your personal data collected?We use different methods to collect data from and about you including through:Direct interactions. You may give us your Identity, Contact, Special Category and Financial Data when you become a patient. Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below: Referrers: who may provide us with Special Category data to facilitate your treatment with us.Insurance Companies.How we use your personal dataWe will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:Where we need to perform the contract we are about to enter into or have entered into with you.Performance of contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. Where we need to comply with a legal or regulatory obligation.Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.Purposes for which we will use your personal dataPerformance of our contract with you To register you as a new patient or take steps to register you as a new patient.To comply with our obligations under our contract, namely to provide you with the necessary treatment. Legitimate interestsWe rely on the legitimate interest basis to process your data in the following circumstances: To collect and recover money owed to us.Legal or regulatory obligation We also rely on the legal or regulatory obligation ground to process your data in some circumstances. This means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.Condition under which we process your special category dataTo process your special category we rely on the contractual ground and also the special condition which allows health professionals to process the data for the purposes of preventative or occupational medicine, and the provisions of health care treatment. Please contact us if you would like more details about the specific legal ground we are relying on to process your personal data.MarketingWe strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. If you would like to receive marketing from us we ask for your express consent. Change of purpose We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.Disclosures of your personal dataWe may have to share your personal data with the parties set out below for the purposes set out in paragraph 4 above.External Third Parties:Professional healthcare practitioners including to facilitate a referral to a specialist or for imaging, to keep your GP informed and any locum chiropractors working for us to facilitate your continued treatment. We will always seek your prior verbal approval before doing this.Service providers based in UK who provide IT and system administration services.Professional advisers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances. Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.International transfersWe do not transfer your personal data outside the European Economic Area (EEA).Data securityWe have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.Data retentionHow long will you use my personal data for?We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer). Once this time period has lapsed, we will destroy all the records that identify you, from our systems.Your legal rightsUnder certain circumstances, you have rights under data protection laws in relation to your personal data. Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.ii.Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.iii.Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. iv.Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.v.Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.vi.Request the transfer of your personal information to another party. vii.Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.If you want to exercise any of the above rights, please contact Data Privacy Manager in writing.No fee usually requiredYou will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.What we may need from youWe may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.Time limit to respondWe try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. .side_btn .et_pb_button_module_wrapper {display:inline-block} .dmp-1138 > .tippy-tooltip > .tippy-svg-arrow { fill:#333 !important; } .dmp-1138 .tippy-arrow:before, .dmp-1138 .tippy-svg-arrow { -webkit-transform: scale( 1, 1); /* Saf3.1+, Chrome */ -moz-transform: scale( 1, 1); /* FF3.5+ */ -ms-transform: scale( 1, 1); /* IE9 */ -o-transform: scale( 1, 1); /* Opera 10.5+ */ transform: scale( 1, 1); } .tippy-popper.dmp-1138[x-placement^=top] > .tippy-tooltip > .tippy-arrow:before { border-top-color:#333 !important; } .tippy-popper.dmp-1138[x-placement^=bottom] > .tippy-tooltip > .tippy-arrow:before { border-bottom-color:#333 !important; } .tippy-popper.dmp-1138[x-placement^=left] > .tippy-tooltip > .tippy-arrow:before { border-left-color:#333 !important; } .tippy-popper.dmp-1138[x-placement^=right] > .tippy-tooltip > .tippy-arrow:before { border-right-color:#333 !important; } HomeAboutHow We Can HelpMeet CandiceTestimonialsContactBook Now Select Page Facebook Copyright 2025 Oxted Chiropractic Clinic | Web Design by Hotspot Digital | Privacy Policy {"prefetch":[{"source":"document","where":{"and":[{"href_matches":"\/*"},{"not":{"href_matches":["\/wp-*.php","\/wp-admin\/*","\/wp-content\/uploads\/*","\/wp-content\/*","\/wp-content\/plugins\/*","\/wp-content\/themes\/Hotspot%20Digital%20Child%20Theme\/*","\/wp-content\/themes\/Divi\/*","\/*\\?(.+)"]}},{"not":{"selector_matches":"a[rel~=\"nofollow\"]"}},{"not":{"selector_matches":".no-prefetch, .no-prefetch a"}}]},"eagerness":"conservative"}]} .et_pb_newsletter .et_pb_newsletter_button.et_pb_button[data-db-button-animation="rocking"] { animation: dbRockingEffect 2s linear infinite; 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×× .divi-life-custom-close { opacity: .6; cursor: pointer; -webkit-transition: opacity 0.3s ease-in-out; -moz-transition: opacity 0.3s ease-in-out; -ms-transition: opacity 0.3s ease-in-out; -o-transition: opacity 0.3s ease-in-out; transition: opacity 0.3s ease-in-out; position: absolute; right: 15px; top: 10px; } .divi-life-custom-close:hover { opacity: 1; × .divi-life-custom-close { opacity: .6; cursor: pointer; -webkit-transition: opacity 0.3s ease-in-out; -moz-transition: opacity 0.3s ease-in-out; -ms-transition: opacity 0.3s ease-in-out; -o-transition: opacity 0.3s ease-in-out; transition: opacity 0.3s ease-in-out; position: absolute; right: 15px; top: 10px; } .divi-life-custom-close:hover { opacity: 1; OXTED CHIROPRACTIC CLINICPATIENT PRIVACY POLICYIntroductionWelcome to the Oxted Chiropractic Clinic’s privacy notice. The Oxted Chiropractic Clinic respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you become a patient of this clinic (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. Important information and who we arePurpose of this privacy noticeThis privacy notice aims to give you information on how Oxted Chiropractic Clinic collects and processes your personal data during and after your time as a patient. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. ControllerThe Oxted Chiropractic Clinic is the controller and responsible for your personal data (collectively referred to as “Oxted Chiropractic Clinic”, “we”, “us” or “our” in this privacy notice).The Oxted Chiropractic Clinic operates the website: info@oxtedchiropractic.co.ukWe have appointed a Data Privacy Manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the Data Privacy Manager using the details set out below. Contact detailsName: Oxted Chiropractic ClinicName or title of Data Privacy Manager: Candice WilksEmail address: info@oxtedchiropractic.co.ukTelephone number: 07310867904ComplaintsYou have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. Changes to the privacy notice and your duty to inform us of changesThis privacy notice was created in May 2021.It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.The data we collect about youPersonal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:Identity Data includes title, first name, last name, date of birth and gender.Contact Data includes email address, home address, billing address and telephone numbers.Special Category Data includes information about your health and past medical historyFinancial Data includes payment card details.Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.How is your personal data collected?We use different methods to collect data from and about you including through:Direct interactions. You may give us your Identity, Contact, Special Category and Financial Data when you become a patient. Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below: Referrers: who may provide us with Special Category data to facilitate your treatment with us.Insurance Companies.How we use your personal dataWe will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:Where we need to perform the contract we are about to enter into or have entered into with you.Performance of contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. Where we need to comply with a legal or regulatory obligation.Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.Purposes for which we will use your personal dataPerformance of our contract with you To register you as a new patient or take steps to register you as a new patient.To comply with our obligations under our contract, namely to provide you with the necessary treatment. Legitimate interestsWe rely on the legitimate interest basis to process your data in the following circumstances: To collect and recover money owed to us.Legal or regulatory obligation We also rely on the legal or regulatory obligation ground to process your data in some circumstances. This means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.Condition under which we process your special category dataTo process your special category we rely on the contractual ground and also the special condition which allows health professionals to process the data for the purposes of preventative or occupational medicine, and the provisions of health care treatment. Please contact us if you would like more details about the specific legal ground we are relying on to process your personal data.MarketingWe strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. If you would like to receive marketing from us we ask for your express consent. Change of purpose We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.Disclosures of your personal dataWe may have to share your personal data with the parties set out below for the purposes set out in paragraph 4 above.External Third Parties:Professional healthcare practitioners including to facilitate a referral to a specialist or for imaging, to keep your GP informed and any locum chiropractors working for us to facilitate your continued treatment. We will always seek your prior verbal approval before doing this.Service providers based in UK who provide IT and system administration services.Professional advisers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances. Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.International transfersWe do not transfer your personal data outside the European Economic Area (EEA).Data securityWe have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.Data retentionHow long will you use my personal data for?We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer). Once this time period has lapsed, we will destroy all the records that identify you, from our systems.Your legal rightsUnder certain circumstances, you have rights under data protection laws in relation to your personal data. Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.ii.Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.iii.Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. iv.Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.v.Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.vi.Request the transfer of your personal information to another party. vii.Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.If you want to exercise any of the above rights, please contact Data Privacy Manager in writing.No fee usually requiredYou will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.What we may need from youWe may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.Time limit to respondWe try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. .side_btn .et_pb_button_module_wrapper {display:inline-block} .dmp-1138 > .tippy-tooltip > .tippy-svg-arrow { fill:#333 !important; } .dmp-1138 .tippy-arrow:before, .dmp-1138 .tippy-svg-arrow { -webkit-transform: scale( 1, 1); /* Saf3.1+, Chrome */ -moz-transform: scale( 1, 1); /* FF3.5+ */ -ms-transform: scale( 1, 1); /* IE9 */ -o-transform: scale( 1, 1); /* Opera 10.5+ */ transform: scale( 1, 1); } .tippy-popper.dmp-1138[x-placement^=top] > .tippy-tooltip > .tippy-arrow:before { border-top-color:#333 !important; } .tippy-popper.dmp-1138[x-placement^=bottom] > .tippy-tooltip > .tippy-arrow:before { border-bottom-color:#333 !important; } .tippy-popper.dmp-1138[x-placement^=left] > .tippy-tooltip > .tippy-arrow:before { border-left-color:#333 !important; } .tippy-popper.dmp-1138[x-placement^=right] > .tippy-tooltip > .tippy-arrow:before { border-right-color:#333 !important; } Initial Consultation £ 8060minsSelect this appointment type if you have not been seen by a Chiropractor in this Clinic before.Chiropractic Reassessment £7040minsFor existing patients who have not seen a Chiropractor within this Clinic for the last 6 months.Follow-Up Consultation £5520minsFor existing patients who have had a consultation with a Chiropractor at this Clinic within the last 6 months× HomeAboutHow We Can HelpMeet CandiceTestimonialsContactBook Now Select Page Welcome to our family friendly chiropractic clinic. Our particular focus is on treating neck, back and joint pain in patients of all ages and backgrounds. Our clinic values everyone we assess, diagnose and treat.We appreciate the unique aspects of every individual and strive to formulate a personal treatment plan that meets your needs, including lifestyle advice to assist with self-care, all carried out with empathy and understanding. We are passionate about being a part of your journey to wellbeing.Supporting Your Wellbeing Book An AppointmentWhat is ChiropracticChiropractic is a regulated primary healthcare profession that specialises in the diagnosis, treatment and management of musculoskeletal conditions. Chiropractors work on all joints in the body but focus predominantly on the muscles, ligaments and joints of the spine.Chiropractors use their hands to perform a wide range of manual therapies including joint mobilization, manipulation and soft tissue techniques designed to improve spinal motion, body function and posture, with the aim of restoring and enhancing one’s health and quality of life. Numerous studies have shown that chiropractic treatment is both safe and effective. Contact Us Book An AppointmentHow We Can HelpChiropractic adjustments are safe, specific and controlled, and are applied to improve spinal and joint mobility and function. The everyday activities, stress and exertion of life can all take their toll on the body leading to neck and back pain, restricted movement and a reduced sense of wellbeing, among other things. Research shows that chiropractic can assist with:Acute and chronic lower back painSciaticaNeck painHeadaches arising from the neckMigraine preventionMinor sports injuriesShoulder complaints and rotator cuff injuriesElbow pain and tennis elbowPain arising from hip and knee osteoarthritisPlantar fasciitisWe offer several therapies in support of our chiropractic treatment, including medical acupuncture and dry needling, electro-acupuncture, sports taping, rehabilitative exercise, and lifestyle advice.Chiropractic ServicesManipulationMedical Acupuncture & Dry NeedlingKinesio TapingElectro AcupunctureRehabilitative ExerciseLifestyle Advice Pricing GuideHow do I know if I need a Chiropractor?If you are experiencing neck, back or joint pain, headaches, have had an accident or a fall, have sustained minor injuries from sporting activities, have a repetitive strain injury or you are pregnant, chiropractic could be an excellent treatment option for you.Candice Wilks Anderida Clough Meet our ChiropractorsCandice Wilks MTec (Chiro)I hold a Masters Degree in Chiropractic from the Durban University of Technology in South Africa, graduating in 2003 after six years of full time study. On completion of my Masters, I moved to the UK and worked in both private and NHS-funded practices in North East Essex from 2003 to 2012.In 2013, I moved to the British Virgin Islands, a British Overseas Territory, to join my now husband, where I continued practising for seven years. It was while there that we got married and had two little boys. In the early part of 2020, we decided it was time to relocate back to the UK. We fell in love with Oxted and it’s surrounds and decided to make it our forever home. While I am saddened to say goodbye to the sun, sea, friends and wonderful patients in the BVI, I am excited to serve my new community.I am passionate about helping people achieve optimal health by providing a caring, supportive and empathetic chiropractic service. I am registered with the General Chiropractic Council (Reg No: 02210), and am a member of the British Chiropractic Association and the British Medical Acupuncture Society.–Anderida Clough Mchiro (Hons)I earned my Master of Chiropractic degree from the AECC University College in Bournemouth following 4 years of full-time study. During my time at university, I honed a diverse set of skills, effectively treating people of all ages. My goal has always been to help individuals return to the activities they love with improved function and reduced pain.My aim is to work with you, examining your current lifestyle and healthcare goals, addressing your musculoskeletal and spinal needs, and helping you on a path to optimal well-being.I have a passion for sports, stemming from years of competition. Inspired by my experiences, I have worked with grassroots and competitive athletes. By combining Chiropractic care with tailored exercises, I focus on restoring function and enhancing performance, ensuring my patients can achieve their goals.What to ExpectBefore your visit you will be sent an intake form to complete, which will ask some questions about why you are coming to see us, about your general health and past medical history. Your first visit will take about an hour. The appointment starts with a conversation where you get to tell your practitioner about your symptoms and concerns. You will be given an opportunity to explain what you would like to achieve from your care. The chiropractor will perform a thorough examination involving postural analysis, orthopaedic and neurological testing and palpation of the joints and muscles associated with your injury.Following your examination, the chiropractor will spend some time explaining what they have found, how they can help you, how you can help yourself and what to do to prevent it from recurring.Ideally we like to perform treatment on your first visit to start the healing process straight away. However, if your case requires further imaging e.g. x-rays or MRI scans, your chiropractor will discuss this with you and will be able to refer you to the appropriate service.What People Say About Us 'Dr. Candice has transformed my life! I have been an athlete for many years and have seen many chiropractors. I have not met one with such an incredible knowledge base and precision as Dr. Candice; so much so that when I made the decision to make chiropractic care a part of my health and training regime, I made the decision to trust that care with her. Since enrolling in her care, I have never felt this great physically, mentally and emotionally. She is down to earth, experienced, knowledgeable and incredible!'– Dr Drexel Glasgow Professional Engineer and CrossFitter'Dr Wilks was my chiropractor for 7 years and is the first person I would turn to with any issue or discomfort. She has a very calming bedside manner and really cares about her patients. She would always provide stretches and suggestions, to supplement her treatments. We always joke that she has "magic hands" because after treatment sessions with her you feel so much better. I have seen other chiropractors who only seem to care about getting you in for as many treatments as possible. Dr Wilks will only schedule follow ups that are truly necessary.'– Natasha R'I have many body niggles caused by running and cycling and I complain a lot about my pain, which makes my girlfriend schedule a treatment with Dr Wilks for me. These sessions get me out on my bike or on the road again. She is very knowledgeable about sports related injuries and is my first point of call when I have an issue. The addition of dry needling to chiropractic care brings relief and speeds up the healing process for me.'– Dan M‘I have been treated by Candy on and off for many years and she is the absolute best at what she does. I have never had an issue that Candy couldn't fix. Problems caused by years of sedentary office work, pregnancy and the odd sports injury have all been treated by her, often when others couldn't identify what the issue was. Her holistic approach and kind friendly manner combined with such skill and expertise are unrivalled. I can't recommend her highly enough'– Laura T'Dr Wilks has always been able to provide a blend of therapies to tackle any injury or discomfort that I have experienced over the years. Each visit leaves me feeling better adjusted and balanced, and the improvement in my posture and movement is remarkable!'– Nadia MContact UsFirst Name *Last Name *Contact Number *Email Address *Message0 / 180Send MessageEmail Usinfo@oxtedchiropractic.co.ukCall Us(0731) 0867904LocationIngledale Therapy Centre, Tanhouse Road, Old Oxted, RH8 9PEOpening HoursMonday to Friday: 08:00 – 19:00Alternate Saturdays: 09:00 – 14:00 Book An Appointment Facebook Copyright 2025 Oxted Chiropractic Clinic | Web Design by Hotspot Digital | Privacy Policy {"prefetch":[{"source":"document","where":{"and":[{"href_matches":"\/*"},{"not":{"href_matches":["\/wp-*.php","\/wp-admin\/*","\/wp-content\/uploads\/*","\/wp-content\/*","\/wp-content\/plugins\/*","\/wp-content\/themes\/Hotspot%20Digital%20Child%20Theme\/*","\/wp-content\/themes\/Divi\/*","\/*\\?(.+)"]}},{"not":{"selector_matches":"a[rel~=\"nofollow\"]"}},{"not":{"selector_matches":".no-prefetch, .no-prefetch a"}}]},"eagerness":"conservative"}]} .et_pb_newsletter .et_pb_newsletter_button.et_pb_button[data-db-button-animation="rocking"] { animation: dbRockingEffect 2s linear infinite; transition: transform 0.3s ease-in-out; } .et_pb_newsletter .et_pb_newsletter_button.et_pb_button[data-db-button-animation="rocking"]:hover { animation: none; transform: rotate(0deg); } @keyframes dbRockingEffect { 0%, 60%, 100% { transform: rotate(0deg); } 15% { transform: rotate(1.5deg); } 45% { transform: rotate(-1.5deg); } } /* Hide li.prev-dots only when it is the second child and display mode is icon, text, or icon_text */ .et_pb_gallery[data-display-mode="icon"] .et_pb_gallery_pagination li.prev-dots:nth-child(2), .et_pb_gallery[data-display-mode="text"] .et_pb_gallery_pagination li.prev-dots:nth-child(2), .et_pb_gallery[data-display-mode="icon_text"] .et_pb_gallery_pagination li.prev-dots:nth-child(2) { display: none !important; } /* Hide prev/next links until JS updates them */ .et_pb_gallery.et_pb_gallery_grid .et_pb_gallery_pagination { visibility: hidden; } .et-fb-no-vb-support-warning { display: none !important; } /* <![CDATA[ */ var DIVI = {"item_count":"%d Item","items_count":"%d Items"}; var et_builder_utils_params = {"condition":{"diviTheme":true,"extraTheme":false},"scrollLocations":["app","top"],"builderScrollLocations":{"desktop":"app","tablet":"app","phone":"app"},"onloadScrollLocation":"app","builderType":"fe"}; var et_frontend_scripts = {"builderCssContainerPrefix":"#et-boc","builderCssLayoutPrefix":"#et-boc .et-l"}; var et_pb_custom = {"ajaxurl":"https:\/\/oxtedchiropractic.co.uk\/wp-admin\/admin-ajax.php","images_uri":"https:\/\/oxtedchiropractic.co.uk\/wp-content\/themes\/Divi\/images","builder_images_uri":"https:\/\/oxtedchiropractic.co.uk\/wp-content\/themes\/Divi\/includes\/builder\/images","et_frontend_nonce":"c1db87f305","subscription_failed":"Please, check the fields below to make sure you entered the correct information.","et_ab_log_nonce":"57f9d09594","fill_message":"Please, fill in the following fields:","contact_error_message":"Please, fix the following errors:","invalid":"Invalid email","captcha":"Captcha","prev":"Prev","previous":"Previous","next":"Next","wrong_captcha":"You entered the wrong number in captcha.","wrong_checkbox":"Checkbox","ignore_waypoints":"no","is_divi_theme_used":"1","widget_search_selector":".widget_search","ab_tests":[],"is_ab_testing_active":"","page_id":"6","unique_test_id":"","ab_bounce_rate":"5","is_cache_plugin_active":"yes","is_shortcode_tracking":"","tinymce_uri":"https:\/\/oxtedchiropractic.co.uk\/wp-content\/themes\/Divi\/includes\/builder\/frontend-builder\/assets\/vendors","accent_color":"#32586e","waypoints_options":[]}; var et_pb_box_shadow_elements = []; /* ]]> */ /* <![CDATA[ */ var ForminatorFront = {"ajaxUrl":"https:\/\/oxtedchiropractic.co.uk\/wp-admin\/admin-ajax.php","cform":{"processing":"Submitting form, please wait","error":"An error occurred while processing the form. 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