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Dicken Read — Director
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Toggle navigation Hello. Are you a current patient? Sign in Back Account Links Sign In or Sign Up document.addEventListener('DOMContentLoaded', function() { const logoutRefreshEnabled = true const current_user_guid = null try { if (logoutRefreshEnabled && current_user_guid && window && typeof window.userSessionCheck === 'function') { window.userSessionCheck(current_user_guid, '/') } } catch (error) { // eslint-disable-next-line no-console console.error('Unable to check user id to reload', error) } }); Book an Appointment Booking Links Our Team Chiropractic Massage Therapy View Availability by Month Welcome to our online booking site Treatments Treatment Chiropractic Book by Practitioner Book Chiropractic by Practitioner Emma Lutkin Emma Lutkin James Stocker James Stocker Caron Warner Caron Warner Dicken Read Dicken Read Book by Treatment Book Chiropractic by Treatment Initial Consultation - £68.00 - Offered by Emma Lutkin, James Stocker, Caron Warner, and Dicken Read Initial Consultation (Paediatric 0-5 years) 45 minutes - £68.00 - Offered by Emma Lutkin and Caron Warner Inactive Treatment 45 minutes - £68.00 - Offered by Emma Lutkin, James Stocker, Caron Warner, and Dicken Read Chiropractic Treatment - £52.00 - Offered by Emma Lutkin, James Stocker, Caron Warner, and Dicken Read Chiropractic treatment - current patient with new complaint 30 minutes - £62.00 - Offered by Emma Lutkin, James Stocker, Caron Warner, and Dicken Read Transfer Patient (30 min) 30 minutes - £62.00 - Offered by Emma Lutkin, James Stocker, Caron Warner, and Dicken Read Shockwave Therapy - £67.00 - Offered by Emma Lutkin, James Stocker, Caron Warner, and Dicken Read Initial Consultation Shockwave Therapy 45 minutes - £82.00 - Offered by Emma Lutkin, James Stocker, Caron Warner, and Dicken Read Massage Therapy Book by Practitioner Book Massage Therapy by Practitioner Kerry Spalding Kerry Spalding Mr Ian Billingham Mr Ian Billingham Sonia Frew Sonia Frew Kate Watson Kate Watson Book by Treatment Book Massage Therapy by Treatment New Sports Massage 45 minutes - £51.00 - Offered by Kerry Spalding, Mr Ian Billingham, Sonia Frew, and Kate Watson Sports Massage 1st Visit (existing patient) 45 minutes - £51.00 - Offered by Kerry Spalding, Mr Ian Billingham, Sonia Frew, and Kate Watson Sports Massage Treatment 45 minutes - £51.00 - Offered by Kerry Spalding, Mr Ian Billingham, Sonia Frew, and Kate Watson Sports Massage Treatment (90 min) 90 minutes - £102.00 - Offered by Kerry Spalding, Mr Ian Billingham, Sonia Frew, and Kate Watson Hot Stone Massage 45 minutes - £51.00 - Offered by Kerry Spalding and Kate Watson Aromatherapy Massge 45 minutes - £51.00 - Offered by Kerry Spalding Indian Head Massage 45 minutes - £51.00 - Offered by Kerry Spalding Pregnancy Massage 45 minutes - £51.00 - Offered by Kerry Spalding The perfect gift for any occasion Create a gift card code you can send to a friend or loved one for products or services at Chelmsford Chiropractic Clinic. Sign In To Buy Gift Card Back to Booking Page Emma Lutkin MChiro (Hons) Emma earned her Master of Chiropractic degree from the Anglo European College of Chiropractic, inspired by her own journey through sport and recovery. Having been a gymnast from a young age, she gained firsthand insight into the physical demands and occasional injuries that come with training. Chiropractic care not only supported her recovery but also sparked a fascination with the body’s innate ability to heal and adapt when given the right conditions. She went on to coach gymnastics, developing a strong foundation in movement, coordination, and injury prevention. During her studies, she completed a paediatric placement, strengthening her passion for supporting children’s health and development. She combines hands-on chiropractic care with personalised exercise and lifestyle guidance to help patients by identifying the root causes of discomfort, assisting patients to achieve lasting improvements in mobility, function and wellbeing Emma is registered with the General Chiropractic Council (GCC) and is a member of the British Chiropractic Association (BCA). Emma earned her Master of Chiropractic degree from the Anglo European College of Chiropractic, in... Read More James Stocker MChiro (Hons) James earned his Master of Chiropractic degree from the Anglo European College of Chiropractic. His journey into the profession was shaped by his background in athletics and football, where he experienced firsthand the impact of injuries. Chiropractic care not only helped him recover but also inspired a deep appreciation for the body’s ability to heal and adapt when given the right support. James is passionate about helping people understand the root of their pain and guiding them towards lasting improvements in movement, function, and overall wellbeing. In the clinic, he combines hands-on chiropractic techniques with tailored exercise and lifestyle advice to support each patient’s unique needs and goals. His focus is always on achieving lasting improvements, so patients can enjoy a more active and comfortable life. Sport continues to be an important part of James’ life. Away from the clinic, he enjoys playing football, training in the gym, and trying out new activities that keep him moving. When it’s time to slow down, he enjoys exploring coffee shops with friends, enjoying good conversation over a great cup of coffee. James is registered with the General Chiropractic Council (GCC) and is a member of the British Chiropractic Association (BCA). James earned his Master of Chiropractic degree from the Anglo European College of Chiropractic. H... Read More Caron Warner (She/Her/Hers) BSc (Hons) DC Caron was inspired to become a chiropractor after her own chronic low back pain had been alleviated within two weeks of chiropractic care. She was so impressed by the results that she decided to become a chiropractor herself. Caron has been a member of the Chelmsford Chiropractic Clinic team since 2006 and really enjoys helping people so that they are no longer troubled by back pain. She is also interested in women’s health, work-related/postural complaints and sports injuries. She is an Advanced rated Activator Practitioner, which enables her to offer you the option of very specific low force adjusted technique or the manual manipulation you may have experienced previously. She also believes in introducing everyone to easy spinal exercises; her aim is not just to alleviate pain but to help prevent reoccurrence. Caron is a GCC registered Chiropractor and a Lincentiate of the Royal College of Chiropractors (LRCC). Caron was inspired to become a chiropractor after her own chronic low back pain had been alleviat... Read More Dicken Read (He/Him/His) MChiro DC FRCC PgCert (Medical Ultrasound) Dicken attained his Masters degree from the Anglo-European College of Chiropractic (AECC) after completing a 5-year course and was awarded the title of Doctor of Chiropractic (D.C.) following his registration year. He joined Chelmsford Chiropractic Clinic in 2005, and became clinic Director of the Chelmsford Chiropractic Clinic in 2007. Dicken is qualified in musculoskeletal ultrasound imaging and is registered on the public voluntary register of sonographers. He is qualified as an advanced proficiency rated Activator practitioner and has qualifications in dry-needling, manual manipulative techniques, taping, ultrasound therapy, myofascial tools and further techniques. He enjoys training new graduates and is a Royal College of Chiropractor PRTS trainer. Dicken is a full member of the British Chiropractic Association (BCA), awarded Fellow of the Royal College of Chiropractors (FRCC) for his continued post graduate education and mentorship and registered with the General Chiropractic Council (GCC). Dicken attained his Masters degree from the Anglo-European College of Chiropractic (AECC) after c... Read More Kerry Spalding Kerry qualified with a level 5 BTEC Diploma in Sports Massage & Remedial Soft Tissue Therapy from the North London School of Sports Massage. Kerry was previously a Beauty Therapist and found that she enjoyed carrying out Deep Tissue massage so much she decided to take her skills to the highest level, leading to her attending the NLSSM and successfully obtaining a Level 5 in sports massage. Kerry believes in a holistic approach to massage, that benefits pain and mobility as well as symptoms such as stress and anxiety. Kerry enjoys helping people to feel better and strongly believes in the benefits of Remedial Soft Tissue Therapy, whether that be for pain management, improving mobility or helping to manage stress. Kerry loves spending time with her family, being at her allotment and reading. Kerry qualified with a level 5 BTEC Diploma in Sports Massage & Remedial Soft Tissue Therapy ... Read More Mr Ian Billingham Ian is an experienced BTEC Level 5-certified clinical sports and remedial massage therapist with diverse clients spanning professional world class athletes as well as everyday clientele. Ian has extensive experience working in a clinic setting and has also been a trainer to therapists and clinicians in the UK and Europe on specialised soft tissue techniques. He’s an accomplished athlete having played junior tennis for Hong Kong and internationally across Asia and Europe, including a handful of professional events. Today, Ian’s athletic passion continues in tennis, golf and is also an avid cyclist and trains in Brazilian jiu-jitsu. Ian is also attending university on a Masters degree program to become a chiropractor. Ian is an experienced BTEC Level 5-certified clinical sports and remedial massage therapist with ... Read More Sonia Frew Dip (Level 5) SRMT MSMA NLSSM Sonia joined the Chelmsford Chiropractic Clinic team after qualifying at the North London School of Sports Massage in 2016 with level 5 Diploma. She has particular interest in pain relief and control of chronic suffers and continuously grows her knowledge base by attending regular seminars. Sonia is qualified in pregnancy and post pregnancy massage as well as gaining an oncology diploma to aid people who need pain relief the most. She combines the anatomical knowledge at higher level learning with holistic approach to keeping the body functional, which supports the work of the chiropractic team here in clinic. Sonia joined the Chelmsford Chiropractic Clinic team after qualifying at the North London School ... Read More Kate Watson (She/Her/Hers) Dip (Level 5) SRMT MSMA NLSSM Kate qualified with a level 5 BTEC Diploma in Sports Massage & Remedial Soft Tissue Therapy from the North London School of Sports Massage and is a member of the Sports Massage Association. Having previously worked as a Beauty Therapist in both a salon and spa environment Kate saw the benefits regular massage had on clients. She then decided take existing massage skills to the highest level by attending the NLSSM to increase her knowledge base and techniques. She thoroughly enjoyed all aspects of her training. Kate enjoys helping people to feel better and strongly believes in the benefits of Remedial Soft Tissue Therapy, whether that be for pain management, improving mobility or helping to manage stress. Kate loves spending time with her young family, taking part in calisthenics classes and reading. Kate qualified with a level 5 BTEC Diploma in Sports Massage & Remedial Soft Tissue Therapy f... Read More Select a treatment from the list on the left to view available appointment times Located at: 5, First Avenue, Chelmsford, CM1 1RX Directions & Map | Need Help? 01245 353078 info@chelmsfordchiroclinic.co.uk Booking by Jane. See Jane run your practice. 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A cookie is a small encrypted file that lets Jane identify you as you click around. The cookie does not contain any sensitive personal information.", "required2": "You may need to set your browser to accept cookies from this site. <a href=\"http://www.whatarecookies.com/enable.asp\"><u>Here is a helpful site</u></a> with instructions on how to enable cookies in your browser.</p>", "required3": "To find out more about how cookies are used on this site, you can read our <a href=\"https://jane.app/privacy\"><u>privacy policy</u></a>." }, "event_group": { "one_available": "time available.", "two_or_more_available": "times available." }, "event_view": { "please_call": "Please contact us to book this %{treatment_term}: %{primary_phone} %{email}.", "sorry_not_available": "Sorry, this appointment time is no longer available" }, "heads_up": "%{staff_member_name}'s first availability is %{date}. 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Please check your %{phrases_account} page or contact us to confirm." } } }, "signature_widget": { "change_style": "Change Style", "clear": "Clear", "draw": "Draw", "sign_again": "Sign Again", "signature": "Signature", "type": "Type", "type_here": "Type your signature here" } } }, "companies": { "setup": { "begin": { "next_step": "Continue" }, "bookmark": { "admin_site": "<strong>Admin Site</strong> for you and your staff", "bookmark_pages": "Bookmark these pages", "next_step": "Got it!", "online_booking_site": "<strong>Online Booking Site</strong> for your %{patient_term}", "share_and_bookmark_url": "Here are important URLs to Share & Bookmark" }, "loading": "Loading..." } }, "date": { "formats_js": { "weekday_month_day": "%{weekday} %{day} %{month}" }, "order": [ "day", "month", "year" ] }, "dictionary": { "address": { "city": "City", "postal": "Postal Code", "province": "County", "state": "State", "street_address_2": "Flat Number", "street_address_2_placeholder": "Flat Number (i.e. Flat #100)" }, "amount": "Amount", "at": "at", "at_time": "at", "author": "Author", "available": "Available", "back": { "term": "Back" }, "before_appointment": "before appointment", "cancel": { "past_tense": "cancelled", "present": "cancel", "term": "Cancel" }, "card_number": "Card number", "cash": "cash", "close": "Close", "collapse": "Collapse", "colon_symbol": ":", "continue": "Continue", "copied": "Copied", "copy": "Copy", "date": "Date", "day": { "one": "day", "other": "days" }, "deductible": { "term": "Excess", "unmet_term": "Unmet Excess" }, "delete": "delete", "details": "Details", "document": { "plural": "Documents" }, "email": "Email", "expand": "Expand", "family_doctor": "GP", "get_started": "Get Started", "hour": { "one": "hour", "other": "hours" }, "language": "language", "license": "License", "minute": { "one": "minute", "other": "minutes" }, "mobile_phone_number": "Mobile Phone Number", "month": { "one": "month", "other": "months" }, "more": "more", "name": "Name", "next": "Next", "no_show": { "one": "%{count} DNA", "other": "%{count} DNA's", "plural": "Did Not Arrive", "term": "Did Not Arrive" }, "on": "on", "or": "or", "other": "Other", "password": "Password", "payment": "Payment", "practitioner": "Practitioner", "preview": "Preview", "previous": "Previous", "print": "Print", "profile": "profile", "profiles": "profiles", "public_holiday": "Bank holiday", "ratings": { "errors": { "and": "and ", "every": "every", "first": "first ", "first_visit_and": "first visit and ", "other": " other", "recurring_visit_counts_text": [ "", "every", "second", "third", "fourth", "fifth", "sixth", "seventh", "eighth", "ninth", "tenth" ] } }, "receipt": "Receipt", "receipts": "Receipts", "required": "Required", "required_dash": "- Required", "reschedule": { "past_tense": "rescheduled" }, "save": "Save", "schedule": { "lowercase": "diary", "term": "Diary" }, "sms": "Text", "statement": "Statement", "statement_alternate": "", "status": "Status", "statuses": { "complete": "Complete", "deleted": "Deleted", "incomplete": "Incomplete" }, "today": "today", "tomorrow": "tomorrow", "user": "User", "username": "Username", "week": { "one": "week", "other": "weeks" }, "with": "with", "year": { "one": "year", "other": "years" } }, "email": { "pay": { "balance": { "intro": "You have an account balance of %{amount} which you can pay through the patient portal." } } }, "helpers": { "account_helper": { "email_or_phone": "An email address or a phone number is required for your %{phrases_account}.", "email_sent": "Email Sent. Please check your email and click the link to confirm your email address.", "password_reset_link_text": "Forgot your password? Click here to receive an email to reset your password", "problem_with_email": "There is a problem with your email address. Please check that it is entered correctly.", "problem_with_number": "There is a problem with your mobile number. Please check that it is entered correctly.", "sending_email": "Sending email...", "verified": "Verified", "verify_email_address": "Verify Email Address", "verify_mobile_number": "Verify Mobile Number" }, "page_entries_info": { "entry": { "one": "entry", "other": "entries", "zero": "entries" }, "more_pages": { "display_entries": "Displaying %{entry_name} <b>%{first} - %{last}</b> of <b>%{total}</b> in total" }, "one_page": { "display_entries": { "one": "Displaying <b>1</b> %{entry_name}", "other": "Displaying <b>all %{count}</b> %{entry_name}", "zero": "No %{entry_name} found" } } }, "prefixes": "Dr\nMrs\nMs\nMiss\nMr\nMx", "provider_number_names": { "default": [ "License", "SSN", "SIN" ], "us_specific": [ "License", "EIN", "NPI", "SSN", "SIN", "TIN", "Taxonomy" ] }, "select": { "prompt": "Please select" }, "submit": { "create": "Create %{model}", "submit": "Save %{model}", "update": "Update %{model}" }, "users_helper": { "account_cancel_view": "With your Online %{phrases_account} you will be able to cancel upcoming appointments, and view your appointment history.", "account_schedule_cancel_view": "With your Online %{phrases_account} you will be able to schedule appointments, cancel upcoming appointments, and view your appointment history.", "account_schedule_view": "With your Online %{phrases_account} you will be able to schedule appointments, and view your appointment history." } }, "intake_forms": { "account": { "create": { "button": "Create Account", "description": "Create an account to manage or review your intake forms." }, "logged_in": { "button": "My Account", "description": "Visit your account to manage or review your intake forms." }, "sign_in": { "button": "Sign In", "description": "Sign in to your account to manage or review your intake forms." } }, "archived_form": "No need to fill out this form - it is no longer required", "complete": { "go_to_my_account": "Go to My %{phrases_account}", "thank_you": "Thank you!" }, "consents": { "appointment_notifications": "Appointment Notifications and Reminders", "communication": "Communication", "consents": "Consents", "email_communication": "Email Communication", "marketing_emails": "News and Special Promotions", "marketing_emails_agree": "Yes, I would like to receive news and special promotions by email", "opt_in": "You can opt to receive emails to keep you informed of new bookings, changes to your bookings, and reminders for upcoming appointments.", "submit_form": "Submit Intake Form", "transactional_emails": "Transactional Emails" }, "credit_card": { "add_credit_card_title": "Add a credit card", "credit_card_information": "Credit Card Information", "we_accept": "We accept %{cards}." }, "credit_card_information": "Credit Card Information", "dob": "Date of Birth", "email": "Email", "emergency_contact": { "name": "Emergency Contact", "phone": "Emergency Contact Phone", "relationship": "Emergency Contact Relationship" }, "employer": "Employer", "family_doctor": { "email": "Family Doctor Email (if known)", "name": "Family Doctor", "phone": "Family Doctor Phone (if known)" }, "fill_new_intake_form": { "go_to_my_account": "Go to My %{phrases_account}", "message": "You've received an updated Intake Form. Please go to your My Account page and select Intake Forms." }, "first_name": "First Name", "form_error": "There was an error saving this form. Please review and try again.", "gender": "Sex", "guardian_name": "Guardian", "hints": { "gender": "This field may be used for submitting claims to your insurance provider. Please ensure the sex you provide here matches what your insurance provider has on file or what is indicated on your medical record.", "identifying_gender": "Refers to current gender which may be different than what is indicated on your insurance policies or medical record.", "mobile_phone": "A mobile phone is required if you would like to receive SMS appointment reminders." }, "identifying_gender": "Gender", "in_progress_by_other_author": "No need to fill out this form--it's already being worked on", "insurance_information": "Insurance Information", "last_name": "Last Name", "last_updated": "Last Updated", "new": { "agree_and_continue": "Agree & Continue", "consent_agreement": "Your answers will be submitted at the end of each step and may be reviewed by your clinic along the way to support your care. By continuing, you consent to the collection and use of your personal information.", "contact_us_for_other": "If you need to fill out an intake form for someone other than %{patient_name}, such as a family member or child, please contact us.", "patient_name": "%{patient_name}", "you_are_filling_form_for": "You are filling out an intake form for" }, "occupation": "Occupation", "only_staff_members_can_edit": "Only staff members can edit this information on an intake form.", "phone": { "fax": "Fax Phone", "home": "Home Phone", "mobile": "Mobile Phone", "work": "Work Phone" }, "policy_item_description": "Insurance Policy %{index}", "prefix": "Prefix / Title", "profile": { "female": "Female", "male": "Male", "other_gender": "X" }, "profile_info": "Profile Information", "questionnaires": { "error_message": "Please check that all required questions have been answered.", "questionnaires": "Questionnaires" }, "referral_source": "How Did You Hear About Us?", "referred_to": "Who Were You Referred To?", "referring_professional": { "email": "Referring Professional Email (if known)", "name": "Name of Referring Professional", "phone": "Referring Professional Phone (if known)" }, "required": "This field is required", "resend_token": { "check_email": "You can go ahead and close this tab now, a new link should be arriving in your email shortly.", "token_sent": "Thanks, a new link is on the way!" }, "step": "Step %{current} of %{steps}", "street_address": "Street Address", "submitted_form": { "author": "You’ve already submitted this form", "non_author": "This form has already been submitted" }, "thanks": "Thanks, we've received your info.", "token_expired": { "expired_header": "Uh oh! Your token is expired", "send_new_token": "Send a fresh link to my email", "send_new_token_helper": "In order to keep your data secure, we'll need to send you a new link. Click the button below to have a new link sent to your email." }, "you_are_completing": "You are completing the following intake forms: %{form_names}", "you_are_completing_one": "You are completing the intake form: **%{form_names}** for **%{patient_name}**" }, "language": "english", "notifications": { "email": { "failed": "Email not sent. Please check notification settings", "success": "Email successfully sent" } }, "number": { "currency": { "format": { "delimiter": ",", "format": "%u%n", "negative_format": "-%u%n", "precision": 2, "round_mode": "default", "separator": ".", "significant": false, "string": "%{unit}%{number}", "strip_insignificant_zeros": false, "unit": "£" } }, "format": { "delimiter": ",", "precision": 3, "round_mode": "default", "separator": ".", "significant": false, "strip_insignificant_zeros": false }, "human": { "decimal_units": { "format": "%n %u", "units": { "billion": "Billion", "million": "Million", "quadrillion": "Quadrillion", "thousand": "Thousand", "trillion": "Trillion", "unit": "" } }, "format": { "delimiter": "", "precision": 3, "significant": true, "strip_insignificant_zeros": true }, "storage_units": { "format": "%n %u", "units": { "byte": { "one": "Byte", "other": "Bytes" }, "eb": "EB", "gb": "GB", "kb": "KB", "mb": "MB", "pb": "PB", "tb": "TB", "zb": "ZB" } } }, "nth": {}, "percentage": { "format": { "delimiter": "", "format": "%n%" } }, "precision": { "format": { "delimiter": "" } } }, "patients": { "home_or_mobile": { "help_text": "A mobile OR home phone number is required to update your contact info." }, "personal_health_number": { "term": "Personal Health Number" }, "plural_term": "Patients", "preferred_name": { "help_text": "This is the name you identify with. Providing this allows the staff to address you appropriately.", "term": "Preferred Name (if different)" }, "referral_sources": "Friend\nPhysician / Specialist\nOnline Ad\nWeb Search\nOther", "term": "Patient" }, "phrases": { "account": "Account", "account_lookup": "%{phrases_account} Lookup", "add_this_account": "Add this account", "adjuster_email": "Case Manager Email", "adjuster_name": "Case Manager Name", "adjuster_phone": "Case Manager Phone", "adjuster_title": "Case Manager", "appointment_history": "Appointment History", "appointment_not_cancellable_online": "Sorry, this appointment is no longer cancellable online. Please call to cancel.", "appointment_reminder": "Appointment Reminder", "appointment_reminders": "Appointment Reminders", "auth_number": "Authorisation Code", "back_to_practitioner_list": "Back to Booking Page", "before_appointment": null, "book_an_appointment": "Book an Appointment", "booking_information": "Booking Information", "call_to_cancel": "Contact to Cancel", "cant_find_time": "Can't find a time?", "capacity_warning": "Maximum number of participants for this treatment is %{capacity}", "changed_users": "You have changed users, please wait while the page refreshes.", "claim_awaiting_warning": "This policy’s details have been provided by the %{patient_term} and are currently Awaiting Review. In order to add this policy to any purchases and generate claims, you will first need to review the details below and approve them by clicking \"Save and Approve\"", "click_here_to_reset": "Click here to reset your credentials.", "confirm_bookings": "Confirm Bookings", "confirm_new_password": "Confirm New Password", "confirm_password": "Confirm Password", "create_an_account": "Create an %{phrases_account}", "credit_card_cta": "Go to Credit Cards on File.", "credit_card_expired": "Credit card on file has expired.", "credit_card_expiry_soon": "Credit card on file is expiring soon.", "credit_card_please_update": "Please update your payment details to avoid any interruption in booking appointments and paying balances.", "credit_cards_on_file": "Credit Cards on File", "current_password": "Current Password", "deductible": { "hint": "Enable this field if this insurer ever requires your %{patients_term} to pay a per-visit patient excess or meet an annual excess." }, "done": "Done", "email_address": "Email Address", "enter_contact_info_to_access": "Enter your email address and we will send you an email or text message with instructions to access your %{phrases_account}.", "enter_mobile_phone_number": "Enter your mobile phone number", "enter_your_password": "Enter your password", "family_members": "Family Members", "forgot_u_p": "Forgot your username or password?", "hello_name": "Hello %{first_name},", "hide_password": "Hide", "intake_form": "Intake form", "intake_form_reminder": "Attention: You have forms to complete", "intake_forms": "Intake Forms", "invalid_date": "Invalid date", "let_us_know_contact_info": "Let us know your contact information", "limited_availability": "Limited Availability", "lookup_my_account": "Lookup My %{phrases_account}", "messages": "Messages", "my_account": "My %{phrases_account}", "my_contact_info": "Contact Info", "need_more_time": "I need more time!", "new_password": "New Password", "no_staff_scheduled_for": "No staff scheduled for", "no_thanks_return_home": "No thanks, return to booking page", "optional": "Optional", "password_does_not_work": "Hmm, no luck on that password. Please give it another go.", "pay_balance": "Pay Balance", "phone_call": "Phone Call", "please_confirm_password": "Please confirm password", "please_contact_to_book": "Please contact us to book this %{treatment_term}. %{primary_phone} %{primary_email}", "please_enter": "Please enter %{name}", "please_enter_password": "Please enter a password", "please_enter_phone_number": "Please enter a phone number", "please_enter_u_email_or_mobile": "Please enter a username, email address, or mobile phone number", "please_enter_your_password": "Please enter your password.", "please_sign_in": "Please Sign In", "please_update_u_&_p": "Please update your sign in info.", "please_wait": "Please wait...", "policy_number": "Policy / Membership Number", "policy_number_long": "Policy / Membership / Registration Number", "policy_number_term_short": "Policy #", "provide_one_phone": "Please provide at least one phone number. Your mobile number can be used to look up your %{phrases_account}.", "read_more": "Read More", "reminder_preferences": "Notifications & Reminders", "request_another_code": "Request another code", "reset_password": "Reset Your Password", "reset_password_for": "Reset Password For", "return_home": "Return to Booking Page", "return_to_my_account": "Return to My %{phrases_account}", "return_to_sign_in": "Return to Sign In", "session_expired": "Your session has expired. Please sign in again to continue.", "show_password": "Show", "sign_in": "Sign In", "sign_in_as": "Sign in as...", "sign_in_to_add_account": "Sign in to add this account", "sign_in_to_your_account_page": "Sign In to Your %{phrases_account} Page", "social_link": "Google, Facebook & Twitter", "stay_signed_in": "Stay signed in", "submit": "Submit", "successfully_signed_in": "Successfully Signed In", "text_message": "Text Message (SMS)", "thank_you_comma": "Thank you,", "thank_you_for_booking": "Thank You for Booking", "thanks_for_booking_upcoming_are": "Thanks for booking. Your upcoming appointments are:", "thanks_for_choosing": "Thanks for choosing %{company_name}.", "treatment_with_staff_member": "%{treatment_name} with %{staff_member_name}", "u_or_p": "Username or Email Address", "u_or_p_is_invalid": "Username or password is invalid. Please sign in again.", "upcoming_appointments": "Upcoming Appointments", "update_password": "Update Password", "update_password_for": "Update Password For", "username_password": "Username / Password", "username_password_incorrect": "Your username or password is incorrect. Please try again.", "verification_code": "Verification Code", "verification_code_incorrect": "Sorry, your verification code is incorrect. Please re-enter your verification code.", "view_account_page": "View Your %{phrases_account} Page", "wait_while_we_load_account": "Please wait while we load up your %{phrases_account}...", "weak_password": "The password you entered is quite commonly used. Jane checks your password against a list of the most commonly used passwords to help protect your %{phrases_account} from malicious access. Please enter a new password that is at least 8 characters long. We recommend a few words that tell a memorable story for you, like \"smallredbike\".", "welcome_back_enter_password": "Welcome back. Please enter your password.", "welcome_back_sign_in": "Welcome back. Please sign in...", "welcome_to_online_booking": "Welcome to our online booking site", "you_can_use_email": "You can use your email address or a username that is easy to remember.", "you_have_booked_appointment": "%{first_name}, you have booked an appointment.", "you_have_booked_appointments": "%{first_name}, you have booked %{amount} appointments.", "you_have_upcoming_plural": "Hello %{first_name}, you have %{amount} upcoming appointments.", "you_have_upcoming_single": "Hello %{first_name}, you have an upcoming appointment." }, "relationships": { "options": { "caretakee": "Caretakee", "caretaker": "Caretaker", "child": "Child", "co-parent": "Co-Parent", "dependent": "Dependent", "descendent_child": "Descendent / Child", "father": "Father", "friend": "Friend", "grandchild": "Grandchild", "grandparent": "Grandparent", "guardian": "Guardian", "mother": "Mother", "nanny": "Nanny", "other": "Other", "parent": "Parent", "partner": "Partner", "sibling": "Sibling", "spouse": "Spouse", "step-child": "Step-Child", "step-parent": "Step-Parent" } }, "reminders": { "auto_pay_balance": { "automated_text": "(Automated)" } }, "time": { "formats_js": { "calendar": "%A %B %-d, %Y at %-I:%M%p" } }, "treatments": { "plural_term": "Treatments", "term": "Treatment" }, "user": { "marketing_emails": "Yes, I would like to receive news and special promotions by email", "ratings_emails": "Yes, I would like to provide feedback about my experience" }, "views": { "add_family_member": { "add_button": "Add family member", "buttons": { "back": "Back", "cancel": "Cancel", "confirm_appointment": "Confirm appointment", "continue": "Continue" }, "cancel": "Cancel and go back", "errors": { "country_code_required": "Country code is required", "dob_required": "Date of birth is required", "email_invalid": "Email must be a valid email address", "email_required": "Email is required", "first_name": "First name is required", "health_number_required": "Personal Health Number is required", "invalid_phone_number": "Invalid phone number", "last_name": "Last name is required", "phone_required": "Phone is required", "phone_type_required": "Phone type is required", "relationship_to_you": "Please select the relationship to you" }, "fields": { "billing_permission": "I would like to give permission for this family member to bill their payments to my account", "date_of_birth": "Date of birth", "email": "Email", "first_name": "First name", "last_name": "Last name", "mobile_phone": "Mobile Phone", "phn": "Personal Health Number", "preferred_name": "Preferred name", "pronouns": "Pronouns", "relationship_to_you": "Relationship to you" }, "headings": { "almost_done": "You're almost done!", "appointment_details": "Appointment details", "contact_info": "Tell us about yourself", "create_account": "Create your account", "patient_contact_info": "Tell us about the person you're booking for", "review_appointment": "Review your appointment" }, "helper_text": { "preferred_name": "This is the name you identify with. Providing this allows the staff to address you appropriately." }, "labels": { "booking_for": "Are you booking for yourself?", "booking_for_label": "Booking for", "booking_for_other": "No, for someone else", "booking_for_self": "Yes, for myself", "country_code": "Country", "marketing_emails": "Want to get news and promotional emails?", "marketing_signup": "Yes, sign me up!", "paying_on_behalf": "Will you be paying on this person's behalf?", "personal_health_number": "Personal Health Number", "phone": "Phone", "phone_type": "Phone Type", "practitioner": "Practitioner", "referral_source": "How did you hear about us?", "referring_staff_member": "Who were you referred to?", "relationship_to_you": "Relationship to you", "select_family_member": "Select family member", "time_and_date": "Time and date", "treatment": "Treatment", "will_not_pay_on_behalf": "No", "will_pay_on_behalf": "Yes" }, "messages": { "review_details": "Before confirming, double check that the details are correct." }, "optgroups": { "all_countries": "All Countries", "common_countries": "Common Countries", "dob": "Date of birth is required", "phn": "Personal Health Number is required" }, "optional": "(Optional)", "placeholders": { "phone": "Phone number", "pronouns": "They/Them/Theirs", "select_option": "Select an option" }, "required": "(Required)", "select_options": { "day": "Day", "home": "Home", "mobile": "Mobile", "month": "Month", "staff_member": "Select a staff member", "year": "Year" }, "submit": "Confirm and add family member", "summary": { "heading": { "one": "To add this family member, 1 fix needs to be made:", "other": "To add this family member, %{count} fixes need to be made:" }, "link": "Review and fix the error" }, "title": "Add a family member" }, "mfa": { "2fa_description": "We want to make sure it’s really you who’s signing in by adding an extra layer of protection to your account.", "2fa_phone_code_instruction": "To enable 2-step verification, enter your mobile number below. You will receive a 6-digit code to confirm your number.", "2fa_title": "2-Step Verification", "authenticator_app": "Authenticator App", "authenticator_app_will_show_code": "Your authenticator app will show a code that you can use to sign in.", "check_your_auth_app": "Check your authenticator app", "check_your_messages": "Check your text messages", "choose_2sv_method": "Choose your default verification method to complete the setup.", "clinic_requires_mfa": "Your admin requires you to enable 2-Step Verification", "code_has_been_resent": "Your code has been re-sent", "confirm": "Confirm", "confirm_password_disable_2fa": "Please confirm your password to disable 2-step verification", "confirm_password_enable_2fa": "Enter your password to enable 2-step verification.", "default": "Default", "did_not_receive_code": "I didn't receive a code", "enable_2_step_verification": "Enable 2-step verification", "enter_code": "Enter code", "enter_code_auth_app": "Enter the code generated by your authenticator app to continue.", "enter_code_auth_app_setup": "Enter the code generated by your authenticator app to complete setup.", "enter_your_code": "Enter your code", "enter_your_phone_number_enable_2sv": "Enter your phone number to enable 2-step Verification.", "incorrect_code": "Your code is incorrect. Please try again.", "invalid_code_error": "Invalid code", "learn_more": "Learn more", "lost_access_to_mobile": "Lost access to your mobile?", "open_authenticator_app": "Install or open an authenticator app (such as Authy or 1Password) and scan the QR code below.", "please_enter_verification_code": "Please enter a verification code", "raw_code": "Or enter this setup key manually:", "remember_this_device": "Trust this browser to skip 2-step verification for 30 days", "secure_your_account_with_2sv": "Secure your account with 2-step verification", "set_as_default": "Set as default", "set_up_auth_app": "Set up authenticator app", "setup_steps": "Step %{current_step} of %{total_steps}", "skip_and_enable_later": "Skip and enable later", "skip_and_setup_later": "Skip and setup later", "sms_description": "Receive a code via text message (SMS) to your mobile phone.", "sms_title": "Text Messages", "text_message_sent_to": "A text message with a 6-digit code was just sent to", "text_message_sent_to_number_ending_html": "A text message with a 6-digit code was just sent to a number ending in <b>%{last_four_digits_phone_number}</b>.", "text_message_sms": "Text Message (SMS)", "totp_description": "The most secure method, and it even works without mobile service.", "totp_title": "Authenticator App (Recommended)", "will_receive_code_text_message": "You will receive a one-time code via text message to your mobile phone number each time you sign in.", "your_account_now_requires_2sv": "Your account now requires 2-step verification.", "your_admin_requires_2sv": "Your admin requires 2-Step Verification" }, "onboarding": { "bookmark_page": "Bookmark this page", "company_name_set_up": "%{company_name} Setup", "setup_username_and_password": "Set up a username and password", "step_one_of_three": "Step 1 of 3", "step_one_of_two": "Step 1 of 2", "step_three_of_three": "Step 3 of 3", "step_two_of_three": "Step 2 of 3", "step_two_of_two": "Step 2 of 2" }, "pay": { "index": { "balance_owing": "your balance owing is", "items_title": "Items", "page_title": "Pay" } }, "pre_pay": { "index": { "appointment_name_with_patient": "%{appointment_name} for %{patient_name}", "belonging_to": "(Belongs to %{relation_name})", "ccv_code": "CVV Code", "ccv_is": "A CVV code is the 3 or 4 digit code to the right of your signature strip on the back of your credit card.", "complete_card_on_file": "%{first_name}, to complete your booking, please put a credit card on file. It won't be charged at this time.", "complete_deposit": "%{first_name}, to complete your booking, please pay a deposit amount of", "complete_pay": "%{first_name}, to complete your booking, please pay the balance owing of", "ending_in": "ending in", "enter_card_number": "Enter your credit card number...", "enter_new_card": "Enter a New Card:", "enter_new_payment_method": "Enter a new payment method:", "expiry_month": "Expiry Month...", "expiry_year": "Expiry Year...", "items_title": "Appointments", "online_payments_processed_with": "Online payments processed with Jane Payments.", "other_invoices_warning": "We’re going to have to process your payment in multiple steps because you have items to pay to different practitioners or locations at %{company_name}. 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Please see the invoice listed below. \r\n\r\nBank transfer to: Chelmsford Chiropractic Clinic Ltd, Sort Code 09-01-50, Account 05749875 or ring 01245-353078 to make a card payment."}}},"email":{"pay":{"balance":{"intro":"You have an open account balance of %{amount}. Please use the bank details below to pay your balance online.\r\n\r\nBank transfer to: Chelmsford Chiropractic Clinic Ltd, Sort Code 09-01-50, Account 05749875 or ring 01245-353078 to make a card payment."}},"booking_reminder":{"default":"We've noticed it's time for your next check-up. \r\n\r\nIn order to maintain the benefits of chiropractic care and to reduce possible recurrence of your condition, periodic treatments are recommended, similar to a dental or optical check. \r\n\r\nPlease feel free to schedule an appointment through our online booking system, or call one of our reception team on 01245 353078. 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